Help Center Hero

How can we help you today?

Master the GamerGuard features and build a healthier digital environment for your family.

Getting Started
Learn the basics of GamerGuard and how to secure your family.
Parent App vs. Child App
Your First 5 Minutes
Family Circles
Manage members, child profiles, and shared rules.
Linked Devices
Setup, status monitoring, and remote blocking.
Linking a Windows PC
How Remote Blocking Works
Missions & Rewards
Reward positive behavior and healthy habits.
Creating Good Missions
Extra Screen Time Rewards

Featured Guides

Parent App vs. Child App

GamerGuard consists of two main parts: the Parent Dashboard (where you manage everything) and the Child App (which you install on your child's device to monitor and control their play time).

Your First 5 Minutes

1. Create a Family Circle. 2. Add a Child Profile. 3. Download the Child App on their device. 4. Link it using the 6-digit code. 5. Set your first Schedule!

Creating Your First Circle

Navigate to Family Circles and click "Create Circle". A circle is a private group for your family where you can manage schedules, chores, and rules together.

Inviting Other Parents

Go to Family Circles, select your circle, and click Invite Adult. Both parents in a circle share control over schedules and can fulfill rewards for children.

Managing Child Profiles

Add children to your circle via the "Add Child" button. Each child gets their own points, avatar, and maturity level settings without needing an email address.

The Family Wall

This live activity feed celebrates achievements, shows when missions are completed, and alerts you when rewards are redeemed.

Safety Lock (Emergency Stop)

The Safety Lock instantly pauses all gaming activity across every device in your circle. Perfect for family dinners or immediate transitions.

Linking a Windows PC

Open the Child App on the PC, click "Link to Parent", and enter the code shown on your Parent Dashboard under the "Devices" section.

How Remote Blocking Works

When a session ends or you hit "Block Now", the Child App immediately covers the screen with a lock overlay, preventing any further gameplay or app usage.

Creating Good Missions

Set specific tasks like "Clean Bedroom" or "Finish Homework". When your child completes them, they notify you via their app, and you award the points after verification.

Extra Screen Time Rewards

Kids can trade their points for "Extra Screen Time". Once they redeem it, you'll see a notice on your dashboard to "Fulfill", which adds the minutes to their session.

FAQ

Still stuck?
Our support team is here to help you around the clock.